No. Sports related tickets must be purchased from the Athletic Ticket Office in Cassell Coliseum. Please call 540-231-6731 for more information.

Typically, you will not be required to present your Hokie Passport when purchasing tickets. However, proper identification (driver’s license or Hokie Passport) is required if you are paying for a purchase with a personal check. Virginia Tech students attending a Virginia Tech Union sponsored event must present their Hokie Passport at the door.

Yes. Tickets may be purchased by visiting either the web site for the Ticket Office or Tickets.com. When ordering online, in addition to the price of the ticket, patrons will be assessed a $2 order fee and a per ticket fee ranging from $1.50-$4.50. You will be emailed a confirmation of your purchase shortly after placing your order. If you do not receive a confirmation in a timely manner, please contact the Ticket Office immediately.

Unfortunately, refunds from the Ticket Office are granted only when events are postponed or cancelled. Sponsors for some events may be willing to directly provide refunds for certain kinds of emergencies.

The Ticket Office is pleased to announce we will allow exchanges for Theatre Arts performances and VTU Lively Arts shows for only $3. For example, you have a ticket for the Tuesday night show of a Theatre Arts play, but now you are unable to attend. You may exchange that ticket for another night. In another example, you have a ticket for a Lively Arts show and at the last minute your family is coming down to visit and would like to go too, but there are no available seats around you. You may exchange your ticket for another seat within the venue where seating is available for your family.

Maybe. Only seats in the center section of Burruss Auditorium are numbered consecutively. Seats in the other sections are numbered odd or even.

The attendant taking orders over the telephone does not have access to a terminal; therefore, they do not have specific seating information. We ask that you give a general seating preference, and the attendant will fill your order as close as possible to your requested seats.

Our office is located on the first floor in Squires Student Center, on the Henderson Hall side of the student center.

We accept MasterCard/VISA, Hokie Passport, checks, and cash. Discover and American Express are also accepted, but for online orders only.

Recording devices and flash photography are not allowed in the venue for most events. Please check with the box office or sponsoring organizations for specific restrictions for each show.

Monday through Friday, 12 p.m. - 5 p.m. The office is normally closed during winter and summer breaks and certain university holidays.

You should bring the ticket to the event and have it revalidated by one of our attendants. You will need to pay the difference between the student and non-student prices. A revalidation sticker will be placed on the back of the ticket. This will allow an individual without a student I.D. into the venue.

This fee is used to offset a portion of the costs associated with processing and mailing tickets (when possible) to our telephone customers. We are pleased that we have been able to keep the fee very low and to a per order basis rather than a $4 fee for each ticket.

No. You may buy several tickets at the Virginia Tech student rate, but each student must present their ID at the door for Virginia Tech Union sponsored events.

We are sorry but we cannot accept unpaid reservations.

Seniors qualify for discounts at 65 years of age for most events. However, each sponsor may have a different age requirement for the senior citizen rate. Some may even elect not to offer a discount at all. Because the Ticket Office provides sales support to many organizations, please call our office for the specific buyer category information

Yes. In most cases, our over-the-counter patrons may select specific seat location for our performances. The one exception: first day of sales for the popular concerts. Customers purchasing these tickets on the first day will be given the next best-available seat.

If you are attending an event held in Squires Student Center, we suggest that you try the parking lot just across the street from the student center. It is divided into various permit types - F/S, Commuter, Graduate - and meters (see map and please observe all posted parking signs). Weekdays before 5 p.m., those with the proper permit may park in those designated spaces. If you do no have a permit, you are only able to use the lot after 5 p.m. Monday through Friday or any time on weekends. The Media parking lot may also be used Monday through Friday after 5 p.m. and any time on weekends. The entrance to this lot is located on Otey Street next to the Architecture Annex.

For events in Burruss Auditorium, we suggest that you park in the large commuter lot or parking garage located on the corner of West Campus Drive and Perry Street. The auditorium is easily accessible from this lot by walking between Cowgill and Derring Halls. Walk approximately a hundred yards to the front entrance to the building.

A visitor pass is needed for parking around the Drillfield until 8 p.m. weekdays. If you arrive on campus before 5 p.m., please pick up a free visitor pass from the Visitor Information Center, which is located on Prices Fork Road. After 5 p.m., please go to the Campus Police Station, which is located at the end of Maintenance Road (third left turn on Southgate Drive as you come from the U.S. 460 bypass).

Please observe and obey all traffic and parking regulations while driving on campus. If you have specific questions regarding parking, please contact Parking Services at 540-231-3200.

All employees at Virginia Tech are eligible to purchase tickets at a reduced rate for themselves. Some events do not have a Faculty/Staff buyer category.

If you experience any problems with your online order, please contact the Ticket Office immediately. Such problems would include: being charged twice for one order, the Internet going down while trying to complete an order, or not receiving an email confirmation of your purchase in a timely manner. Before contacting the Ticket Office, please check to see that your information is entered correctly and make sure you are using a valid credit card (such as one that has not expired or has reached its maximum limit).

No, food or drink is not allowed in most of our venues.

If you lose a personal item, please attempt to get back into the venue as soon as possible. If you are unsuccessful, call lost and found at 540-231-6906 in Squires Student Center for additional instructions.

The Virginia Tech Union concerts committee and the Black Student Alliance are primarily responsible for bringing popular bands to campus. They are staffed by students and a faculty advisor. The band’s cost, popularity, and availability are all considered when determining which groups actually end up performing on campus.

Once a band has been identified, an offer is submitted. The offer is then either accepted, rejected, or the band’s management makes a counter offer. The entire process could take months to materialize; therefore, no more than one or two concerts are scheduled at any given time.

Once concerts are scheduled, the sponsoring organization will use the Collegiate Times, posters, flyers, and their web page to promote and market the event. Please contact the committee at 540-231-7117 for additional information regarding concerts.

The buy now page will show the date and time for each concert.

You must enter in the address that corresponds to the billing address of the credit card you are using to purchase your tickets. If that address (i.e. permanent/home) is different than your local (i.e. school) address, then you must notify the Ticket Office immediately with your request to mail them to your local address. We also can hold your tickets for you to pick up at the Ticket Office during our hours of operation. To notify the Ticket Office, please call 540-231-5615, stating that you do not want your tickets mailed to the address on your order, or forward your ticket purchase email confirmation to tickets@vt.edu with "HOLD TICKETS" in the subject line.

There are several season packages available. The Virginia Tech Union sponsors the Lively Arts Series, which is composed of plays and musicals by professional touring companies. The School of Performing Arts and Cinema sponsors three season series - Theatre Arts (student productions), University Chamber Music, and the New River Valley Symphony. A division package is also available where a patron may purchase tickets to all three School of Performing Arts and Cinema events. There is an additional $4 fee assessed when ordering a season series or the division package.